Policy

Due to the nature of the products ALL sales are final.

Once your order has left our facility your order is no longer our responsibility. We are not responsible for any broken, stolen and or incorrect address on orders

Please allow 1-5 business days for your order to process. 

Orders will be shipped at least 1-5 days after your order has been processed. 

Product Warranty: any motor, and or portable items have a ONE month warranty from the date it was purchased. Items CANNOT be scratched. Feel free to email or dm us with any questions regarding warranty policies.

                                                   Store Hours

 

TEMPORARY CLOSED UNTIL FURTHER NOTICE!!!!!

We are open Tuesday - Sunday.

Closed weekends and holidays. 
Please check our intagram stories for a more accurate time we are open.

Order pick up location: PLEASE MSG US ON INSTAGRAM FOR PICK UP INSTRUCTIONS. Once your order is ready for pick up you will be notified via email or txt with further information.

Feel free to DM us on instagram (@shopbratlab) with any questions regarding your order, have your order number ready.